Product Support

  1. Caravanning basics - The Aquaroll

    This short video shows Dan Trudigan we goes back to basics and explore the Aquaroll. He shares some hints and tips with using the water carrier around the caravan and also show some of the accessories that are available for the British made Aquaroll

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  2. How to set up and use your Aquaroll

    In this video James shows how easy it is to set up your Aquaroll straight out of the box. In a few easy steps you will be ready to use your Aquaroll for the first time.

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  3. Wastemaster Accessories and Replacement Parts

    In this video James shows what replacement parts are available for the FL Hitchman Wastemaster and how to fit them.

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  4. How to setup your Aquaroll ready for Camping

    In this short video James shows how easily the Aquaroll can be setup ready for camping or use on an allotment, by using the official Aquaroll stand and tap.

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  5. How clean your Wastemaster - Superclean Liquid

    Our Superclean liquid is a specially formulated product suitable for cleaning your Wastemaster. One 250ml bottle makes 30 litres, enough to thoroughly clean a Wastemaster twice.

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  6. How to clean your Aquaroll

    This short video shows the recommended way to clean your Aquaroll ready for use at the beginning or end of every season.

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  7. How to connect the Mains Adaptor to your Aquaroll

    This short video shows how an Aquaroll can be easily connected to the mains water supply on a serviced pitch by using our Mains Adaptor Kit, which is suitable for use with any caravan. There are no expensive alterations necessary and it is easy to fit when an individual tap is available on site. The mains adapter is suitable for 29/40 litre Aquarolls manufactured after 1992.

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  8. How do I know is my Mains Adaptor faces the correct way inside the Aquaroll?

    All of our Aquaroll Main Adaptors leave our factory with the float set in the correct position so it will always face down into the water when it is placed inside the Aquaroll. Our Mains Adaptors are designed so they will only screw into the side of the Aquaroll the correct amount of turns so it is facing down inside the Aquaroll.

    You should allow up to 10 seconds for the valve to shut off, however, this can work a lot quicker when the water pressure is higher. 

    A way to check that your valve is set in the correct position is to look on the top of the Mains adaptor and make sure that the float is facing downwards and the water ‘hole’ is facing upwards. The Mains adaptor is then ready to use..

     If you need any more help or assistance please feel free to call our customer team at our factory on +44 1746 712242 or email

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  9. How do I use my Aquaroll Filter

    Our Aquaroll Filter is very easy to use, simply follow the steps below.

    · Remove outer packaging and metal tin.

    · Place filter into Aquaroll, and fill with water.

    · Designed to be rehydrated several times.

    · Filters up to 100 litres at a time.

    · Dispose the filter at the end of each season.

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  10. How can I tell when my Aquaroll or Wastemaster was made?

    This is one of the most common questions we get asked. The easiest way to find this out when your item was manufactured is to look at the bottom of your Wastemaster and the side of your Aquaroll to find the date stamp. The date stamp is moulded onto our Aquaroll and Wastemasters and this states the date when your item was made in our Shropshire factory.

    The large numbers in the centre of the stamp shows the year eg: 15 would be 2015, and the outer ring of numbers shows the calendar months, and the arrow in the centre of the date points to the month it was made.

    Take a look at your Aquaroll and Wastemaster to check their date of manufacture. 

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