Refunds & Exchange

F L Hitchman Refund & Exchange Policy

F L Hitchman distributes via wholesalers, any faulty items need to be returned via the point of purchase, however, please contact us if you have any problems relating to our products.

If you have acquired products via our website,, F L Hitchman only exchange or refund items if they are faulty. If you need anymore information regarding this please contact us immediately, so we can resolve your problem as quickly as possible.

Faulty Goods

If one of our items you purchase is faulty we may offer a repair, exchange or refund as appropriate in accordance with your legal rights.


This is subject to the following conditions:

  1. You are responsible for returning the item to us.
  2. You will be responsible for the costs of return.
  3. The item must be unused (other than to the extent reasonably necessary to examine the item), in its original condition and returned with its packaging.

You will receive a full refund of the price paid less any collection charges (if applicable).

All content and images are Copyright of F L Hitchman Limited. The Aquaroll - rolling water carrier and The Wastemaster - dual purpose waste carrier - All Rights Reserved    VAT Registered: 132 5590 26  Registered in England & Wales Company No. 07964238

F L Hitchman Limited, 46 The Trading Estate, Ditton Priors, Shropshire, WV16 6SS