FL Hitchman Information

About Us F.L. Hitchman are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at feedback@aquaroll.com

Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and click 'confirm' to put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.

We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.

We accept Visa and Mastercard but we do not accept Maestro.

Shipping And Handling Aquarolls, Wastemasters, Mains Adaptors, Accessories and smaller items will be sent by post within the UK.

Delivery Schedule We deliver your order right away. We will normally send your order to you in ten business days . International orders are generally received in under fourteen days.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges For orders made from the UK or the European Union, 15% VAT is added.

Credit Card Security We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our bank's computer. They are not held in clear text on any web site or on any computer within our company.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us on sales@aquaroll.com, alternatively, you can call on 01746 712242, (International +44 1746 712242) or fax us on 01746 712055 or write to us at F.L. Hitchman, Unit 46, The Trading Estate, Ditton Priors, Bridgnorth, Shropshire, UK, WV16 6SS.

Privacy Policy F.L. Hitchman do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.Data collected by this site is used to:

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

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